Contact Demag Crane Dispatch & Engineering

Map our regional parts hubs, reach 24/7 field service, or send a lift brief with SWL, span and duty-group context. This page is built for plant engineers — not a blank form floating alone.

Field-service Hotline

24/7 dispatch · < 18h MTTR on contracted crane sites

+1 866 534 8669

Engineering Team

Spec PDFs, boom load charts, hoist SOPs · reply < 24h

[email protected]

Spare Parts Hub

22 regional warehouses · hoist, trolley, wire-rope and brake SKUs

Request part lookup

Headquarters

1850 Liftway Drive, Suite 400
Houston, TX 77002, USA

Mon–Fri 08:00–18:00 CT · Emergency dispatch always open

Bring SWL at radius, span or boom length, FEM duty group, hoist speed targets and the audit standard (AS 2550 or ASME B30) so engineering can answer with a scoped next step instead of a generic brochure.

Follow project updates

For demag crane spare parts and demag hoist parts lookups, include serial number, rope-drum certificate date and required delivery week. Hub inventory is held for contracted MTTR lanes, not open-ended retail stock.

Send Specs to Our Field Team

Use the two-column brief below for company, site country, equipment class and message. Include SWL, span and preferred delivery month so engineering can respond with a scoped next step.

Overhead / bridge / gantry / crawler class
FEM duty group or annual lift hours
AS 2550 / ASME B30 audit needs