Last updated: August 4, 2026
Demag respects the privacy of business contacts who visit demagusa.com or submit crane-related inquiries. This policy explains what we collect, why we collect it, and how you can exercise your rights.
When you submit a feedback form or newsletter request we may collect name, business email, phone, company, message content and technical logs such as IP address, browser type and pages viewed. We do not knowingly collect consumer data from children.
We use inquiry data to respond to lift briefs, provide service or parts support, improve website performance and meet legal obligations. Marketing messages are sent only where permitted, and you may unsubscribe at any time.
We may share data with regional distributors, field-service partners and processors who support Demag operations under confidentiality obligations. We do not sell personal information.
Inquiry records are retained for as long as needed to manage the commercial relationship and applicable statutory periods, then deleted or anonymized.
We apply administrative and technical controls appropriate to B2B inquiry systems. No method of transmission is completely secure; please avoid sending sensitive personal data through public forms.
Depending on your location you may request access, correction, deletion or restriction of personal data. Contact [email protected] or use the Contact page.
We may update this policy periodically. The “Last updated” date at the top reflects the latest revision.